Send customers your WhatsApp Shop catalog, or single product, and allow them to make purchases on WhatsApp. Nulu AI will send the WhatsApp order details to a specific URL set by you.
Have your Facebook and Instagram communication in one place. Receive messages sent to your Facebook Pages and Instagram accounts and reply to them directly in Nulu AI
Send and reply to WhatsApp messages, Facebook messages, Telegram messages, text messages, emails, tickets, and chat messages in Nulu AI. Save time with communication that happens all in a one place.
Improve the chatbot's performance with every chat by adding new Q&A in real time. In a click, agents can teach both NuluAI and Dialogflow chatbots new answers. NuluAI will create variations of the question to enhance the chatbot.
When creating a chatbot, taking the first step can be hard. To make it easier, Dialogflow provides a set of ready-to-use chatbot templates, each capable of replying to general questions.
Instantly convert audio messages into written text with the Nulu AI transcription technology. The text will be displayed alongside the audio player in real-time.
With the Calendly integration, scheduling meetings with your site visitors is a breeze. Your leads and customers can easily book appointments directly from the chat widget or the tickets area.
Switch your chatbot's language to match the user's language, creating a multilingual experience. The chatbot can also translate messages into its language and reply in user's language
Organize conversations and assign departments to agents. Transfer rules so that your conversations will always land in the right hands. Route conversations and send department – specific email notifications.
Notifies visitors of their position in the queue and waiting time in real-time. Automatically distribute the conversations among all available agents and set concurrent chats limit.
Assign conversations to available agents in a proportional manner or let your users select their preferred agent. Maximize efficiency and satisfaction with our advanced routing solutions.
Gather feedback on your customers' live chat experiences and use lessons learned to improve customer service. Check your agents' ratings and send post-chat messages.
We offer complete user management. Allow visitors to register and log in directly from the chat. Personalize the registration form with custom fields, and require registration before starting a chat.
Improve customer support with more data and automatically gleans useful information about the user. From country to local time, context is key – and our goal is to keep your customers happy in the long term.
The chatbot's functionality is on par with that of a human agent! It can send attachments, media, rich messages and surveys, which are easy to create and insert into the chatbot's message.
Have your agents reach out to online visitors before they start a chat. Agents can access the online users list from the admin area and invite any user to engage in a live chat interaction.
Easily manage your conversations in one place with our user-friendly interface. Search for conversations, delete messages, view users’ online status and see when they are typing in real time.
Send messages to customers and ask them to share their current pages on social networks and messaging apps like Facebook, Twitter and more. Increase your website traffic and social presence.
Support for Facebook, Twitter, Whatsapp, Linked-in, Pinterest